Course Details

Effective Communication Skills

Communication is a critical exercise for individuals and organizations to fulfill various needs and objectives. Communicating effectively starts with the individual – how he/she communicates intrapersonally. By communicating positively with him/herself, the process of communicating with others (interpersonally) – especially customers – can be carried out more effectively, and it, therefore, minimizes possible losses e.g. time and opportunity to the people and the organization.