Customer Service Management

Customer Service Management

Course Details Training / People / Customer Service Management Customer Service Management Customer service management refers to the methods, strategies, and technologies that businesses employ to manage and analyse customer interactions and data across the customer...
Customer Service Management

From Admin Assistants to Knowledge Assistants

Course Details Training / People / From Admin Assistants to Knowledge Assistants From Admin Assistants to Knowledge Assistants Administrative assistants may rise to more senior roles with increasing responsibilities as they gain experience. An entry-level...
Customer Service Management

Clerical Development Program

Course Details Training / People / Clerical Development Program Clerical Development Program In today’s workplace, having excellent clerical and administrative abilities is critical. If you want to reach your goals in any endeavour, you must be organised,...
Customer Service Management

Greater Productivity Through Improved Work Processes

Course Details Training / People / Greater Productivity Through Improved Work Processes Greater Productivity Through Improved Work Processes You must alter one aspect of the connection in order to boost production. To put it another way, increasing productivity...
Customer Service Management

Professional Development for Support Staff

Course Details Training / People / Professional Development for Support Staff Professional Development for Support Staff This provides opportunities for support workers to learn new skills in areas that are both personally relevant and connected with the...