Customer Service for Support Staff

by admin | Nov 17, 2021

Course Details Training / People / Customer Service for Support Staff Customer Service for Support Staff Communication is a critical exercise for individuals and organizations to fulfill various needs and objectives. Communicating effectively starts with the...

Communicate, Listen, Learn and Build Loyal Customer Relationships

by admin | Nov 17, 2021

Course Details Training / People / Communicate, Listen, Learn and Build Loyal Customer Relationships Communicate, Listen, Learn and Build Loyal Customer Relationships Customer loyalty is defined as an ongoing emotional bond between you and your customer, manifested by...

Excellence in Internal Customer Service Management

by admin | Nov 17, 2021

Course Details Training / People / Excellence in Internal Customer Service Management Excellence in Internal Customer Service Management Make it clear what you require from them in order to meet their requirements. Establish schedules and quality standards. Make it...

Handling Difficult Customer Situations

by admin | Nov 17, 2021

Course Details Training / People / Handling Difficult Customer Situations Handling Difficult Customer Situations Although “the customer is always right,” dealing with them isn’t always easy. For any business owner, especially those in the customer...

Customer Service Excellence – How to Win and Keep Customers

by admin | Nov 17, 2021

Course Details Training / People / Customer Service Excellence – How to Win and Keep Customers Customer Service Excellence – How to Win and Keep Customers Being exceptional in the perspective of your customer is what customer excellence is all about. Profitable growth...